Shipping policy

Shipping Policy

Thank you for shopping at Flexaaura. Please review our shipping policy before placing your order.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day. You will receive a shipping confirmation with a tracking number once your order is dispatched.

Estimated Delivery Times

  • United States (Domestic): 5–10 business days
  • International: 10–20 business days

Delivery times are estimates and may vary due to carrier delays, weather, or customs processing.

Shipping Costs

Shipping costs are calculated at checkout based on order weight, size, and destination. Free shipping promotions will be applied automatically when eligible.

Order Tracking

A tracking number will be sent to your email once your order ships. Use this to monitor your shipment on the carrier's website.

Lost or Damaged Packages

If your package is lost or arrives damaged, contact us within 7 days of the expected delivery date at support@flexaaura.store. We will work with the carrier to resolve the issue promptly.

International Orders & Customs

International customers are responsible for all customs duties, taxes, and import fees. These are not included in our prices and are beyond our control.

Contact Us

📧 support@flexaaura.store
📞 +1 380-260-0785
📍 3803 114th St SE, Everett, Washington 98208, United States
🕐 Monday – Friday, 9:00 AM – 5:00 PM PST